Free Delivery

Aqua Safe is proud to provide free delivery to anywhere in Australia for orders over $75.00. Deliveries are sent either by Australia Post or by Courier depending on where you live. All online orders are fast tracked through our warehouse for quick dispatch.

10 Year Warranty

Aqua Safe International warrants all residential water filtration systems to the original purchaser for a period of ten (10) years starting from the date of purchase provided the warranty is registered with Aqua Safe customer care.

This warranty covers defects in materials, components and workmanship and includes pressure limiting valves, connection fittings and isolation valves. Excluded are filter cartridges, inline filters, membranes, UV lamps, quartz lens and UV ballast.

Commercial water filtration systems are covered for a period of five (5) years to the original purchaser starting from the date of purchase provided the warranty is registered with Aqua Safe customer care.

This is a long standing warranty policy first implemented by the company in January 2005. Prior to this date all systems were covered by a 3 year warranty.

30 day “No Questions Asked” Satisfaction Guarantee

We offer a 30 day Unique “No Questions Asked” Satisfaction Guarantee on all new standard* residential water filtration systems.

If at any time during the first 30 days (starting from the date you receive the item) you are not 100% satisfied with the quality or performance of your filtration system, simply re-package the unit and send it back to us in “as new condition” (used or unused) with a copy of the tax invoice and we will issue a full refund for the purchase price (excluding any installation costs if installed by Aqua Safe).

This allows our customers to purchase virtually risk free 24/7. Non-stock items or special order items are also excluded.

* Standard systems only. System with added options are excluded.