SHIPMENTS AND RETURNS OF DAMAGED/FAULTY OR INCORRECT GOODS

Orders within Australia

Ordered goods are normally dispatched within 48 business hours after receipt of order and/or payment.

Most goods should be delivered within 2-5 business days of dispatch with regional areas being delivered within 4- 10 days of dispatch. Please utilise tracking details provided on shipment. 

Please advise us within 2 business days of arrival if the goods are damaged, faulty or not as ordered. Once advised we will dispatch the required items and arrange for return at our cost of the damaged, faulty or incorrect goods.

Aqua Safe is proud to provide free delivery on products to anywhere in Australia (excluding some Bulky Goods to remote locations) for orders over $75.00.