Orders within Australia
Ordered goods are normally dispatched within 24 business hours after receipt of order and/or payment.
Most goods should be delivered within 1-2 days of dispatch with regional areas being delivered within 4- 7 days of dispatch. Please contact us if your goods are not delivered within this time frame.
A signature is normally required when the goods are delivered however they can be left at the front door of the premises if no one is available upon request.
Goods are dispatched at our risk unless we advise you otherwise at time of order or dispatch. Please advise us within 2 business days of arrival if the goods are damaged, faulty or not as ordered. Once advised we will dispatch the required items and arrange for return at our cost of the damaged, faulty or incorrect goods.
We accept international orders however payment can only be made via a direct deposit transaction. Credit cards and Paypal are restricted for international orders.
Free Delivery / 24 Hour Shipping
All orders are shipped from our warehouse within 24 business hours of payment with most being shipped the same day.
Our streamline system receives and processes the order then sends it straight to our warehouse for packing and shipping. Automatic courier pickups from our dock daily ensure efficient and fast delivery.
If for some rare occasion there is a delay we will notify you of the expected time of arrival and reason and then keep you updated until your order arrives.
Aqua Safe is proud to provide free delivery on products to anywhere in Australia (excluding Bulky Goods to remote locations) for orders over $75.00.