Aqua Safe uses a range of delivery options depending upon the destination and size of goods to be delivered. All are however aimed at getting the goods to you as quickly as possible no matter your location in Australia.
We generally use overnight freight companies and Australia Post for the majority of our deliveries. This means over 90% of our customers are able to receive their goods within 2 days from order processing, (many overnight) while the remainder receive their order within 3 working days. Please call our customer service team if you wish to know more accurate delivery times to your location or if you wish to track the progress of your delivery.
Orders are processed and goods are dispatched within 24 hours of order receipt and payment Monday to Friday excluding public holidays, with most being shipped the same day.
A street address is required for delivery where possible as freight companies cannot deliver to PO boxes.
Delivery time frames may vary due to circumstances beyond our control, however we will endeavour to contact you and advise of any changes to the delivery schedule. If we have not contacted you by the expected delivery date please contact our customer service team on 1300 661 735.
Aqua Safe provides free delivery to anywhere in Australia for orders over $55.00. Orders less than $55.00 will be changed a minimal freight cost.