Purchasing and Shipping
I live on the Sunshine Coast, is the installation cost the same for me?
The installation cost is a flat rate for all customers living in towns and cities around Australia. If you are on a rural property more than 20km from a town or city, there may be an additional cost for installation. Please email or contact us so we can quote this for you
Do you offer delivery to a PO Box?
We send packages by Courier (preferred) or Australia Post to either an address or PO Box.
How much does shipping cost?
Shipping is free for items above $55.00
How much space do you need under the sink for a triple filter system? The filter system dimensions are listed as 400 mm wide x 125 mm deep x 340 mm high. Do you need extra space to enable changing the filters easily? How easy is it to change the fi
The system dimensions are the actual physical size of the units. Extra room needs to be allowed on either side of the filter at the top to connect the inlet and outlet tubes. This needs to be 70-80mm unless John Guest stem elbows are used in which case an extra 10mm needs to be allowed.
Extra space of 30-50mm needs to allowed under the base of the filters for servicing and changing of the filter cartridges.
Changing the filters is quite simple, just a matter of turning off the inlet valve, releasing the pressure by opening the filtered water tap, anscrewing the filter housings, removing the old cartridges, clean the housings, insert new cartridges, screw housing back together and open the inlet valve and flush the cartridges ready for use.
Does the AS001C10 Carbon Block 1 Micron filter heavy metal? Whats is the performance?
The AS001C10 filter does not filter out heavy metals, more specialised media is required for this. Our AS001K10 filter does remove heavy metals or our reverse osmosis systems could be used. This does however depend upon the level and type of heavy metals present.
Reduces or Removes: Sediment, Chlorine, Chloramines, Colour, Taste & Odour, Pesticides, Herbicides, Insecticides, THM’s, VOC’s, Cryptosporidium & Giardia, Asbestos, Bacteria, Algae, Fungi. NSF standard 42 certified with a capacity of 10,000 litres.